Privacy Policy

Last updated: 21 September 2026

Who we are and our role as data controller

storyfluxly operates this commercial website offering Course A, a storytelling production resource that covers narrative planning, camera movement, studio presentation, lighting balance and smooth workflows for video content. We act as the data controller under the UK GDPR and the Data Protection Act 2018. This means we decide the purposes and means of processing personal data collected through the site. Our registered address is Studio 6, Oyster House, Severalls Lane, Colchester, Essex, CO4 9PD and any enquiries about data protection should be directed to [email protected].

Scope of this notice and who it covers

This privacy policy applies to all visitors and users of the website located in the United Kingdom and elsewhere. It covers individuals who browse pages, register for access to Course A materials, submit enquiries through the contact form, or otherwise interact with our services. The notice does not apply to third-party websites linked from our content, as those are governed by their own policies.

Categories of personal data and sources

We collect personal data directly from you when you use the contact form or register for resources. This includes identification details such as name and email address, technical information such as IP address and browser type, usage data showing which sections of the storytelling production resource you access, and any additional information you voluntarily provide in messages. We do not obtain data from third-party brokers or public sources unless you have already made it publicly available in connection with video production activities.

Purposes of processing and legal bases

We process data to deliver the Course A resource, respond to enquiries, manage user accounts, process any payments for premium content, and improve the site experience. The legal basis for account management and service delivery is contract performance. Marketing communications rely on consent. Analytics and service improvement are based on legitimate interests, balanced against your rights. Compliance with legal obligations such as tax records uses the legal obligation basis.

Whether providing data is required

Supplying contact details through the form is optional, yet without an email address we cannot respond to your query about narrative planning or camera movement techniques. Registration for full access to studio presentation modules requires certain data; refusal means you will only be able to view limited free content. Technical data is collected automatically when you visit, and disabling cookies may restrict some interactive features.

Cookies and similar technologies

We use cookies and similar technologies to remember preferences, analyse traffic, and support secure sessions. Details of the specific cookies deployed, their purposes and duration appear in our separate Cookie Policy, which is accessible via the site-wide cookie banner. You can manage preferences at any time through that banner or your browser settings in line with PECR requirements.

Processors, recipients and legal disclosures

We engage service providers such as hosting companies, email delivery platforms and payment processors to operate the website and deliver Course A content. These processors act only on our documented instructions. We may disclose data if required by law, court order or to protect our rights, but we do not sell personal data to third parties for their own marketing purposes.

International transfers of data

Some processors may be located outside the United Kingdom. Where personal data is transferred to countries without an adequacy decision, we rely on standard contractual clauses approved by the UK Government together with additional technical safeguards to protect your information during transmission and storage.

Retention periods

Account data is retained for the duration of your active registration plus six years to meet tax and accounting obligations. Enquiry records are kept for two years after the last correspondence. Analytics data is anonymised or deleted after thirteen months. These periods may be extended only where a legal claim or regulatory requirement necessitates longer retention.

Security measures and data minimisation

We apply industry-standard technical and organisational measures including encryption in transit, access controls and regular security reviews. We collect only the data necessary for the stated purposes and do not retain information longer than required. No security measure can guarantee absolute protection, but we continuously update practices to address emerging risks relevant to video production platforms.

Your data protection rights

Under UK GDPR you have the right to access your personal data, request rectification or erasure, restrict processing, and receive a portable copy of data you provided to us. You may exercise these rights by contacting [email protected] or using the contact form on our Contacts page. We will respond within one month, or inform you if an extension is needed.

Withdrawing consent and objecting to marketing

Where processing relies on consent you may withdraw it at any time by adjusting cookie settings or emailing [email protected]. You also have the right to object to processing based on legitimate interests, including direct marketing. We will cease such processing unless we demonstrate compelling grounds to continue.

Right to complain to the supervisory authority

If you believe we have not handled your data appropriately you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance are available on the ICO website. We encourage you to contact us first at [email protected] so we can address concerns directly.

Children and age restrictions

Course A is intended for adults engaged in professional or educational video production. We do not knowingly collect personal data from children under 18. If we become aware that data from a child has been provided without verified parental consent we will delete it promptly.

Automated decision-making and profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects. Basic usage analytics help us understand which storytelling or lighting balance modules are popular, but decisions about content access or support remain subject to human review.

Changes to this policy

We review this notice periodically and update it when processing activities or legal requirements change. The date at the top of the page indicates the most recent revision. Continued use of the site after an update constitutes acceptance of the revised terms.